Academic Advising Assistant

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, more than 15,000 credit students choose from 13 bachelor degrees and 36 majors.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut'ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is "Mohkinstsis," which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

Mount Royal University is committed to removing barriers and fostering the inclusion of voices that have been historically underrepresented or discouraged in our society. In support of our belief that diversity in our faculty and staff enriches the work, learning and research experiences for the entire campus community, we strongly encourage members of the designated groups (women, Indigenous Peoples, persons with disabilities, members of visible minorities, and diverse sexual orientation and gender identities) to apply and self-identify.

Academic Advising is a developmental process assisting students in the clarification of their educational goals and the implementation of an educational plan to realize these goals. Advisors and assistants play a key role in student retention, advising new and continuing students throughout their tenure at Mount Royal University.

Administration Leadership & Support

• Coordination of administrative support and coverage
• Assign workload to casual staff
• Train and provide performance feedback to casual staff
• Coordinate and arrange Academic Advising Services events, including new student advising group sessions, drop-in advising sessions for all students, and New Student Registration
• Main point of contact for initial reception for Academic Advising Services
• Triage student supports, screening, and referring as necessary for walk-in students, the main phone line in Academic Advising Services, and emails to the general advising inbox
• Schedule individual appointments for central Academic Advisors
• Possess strong working knowledge of Mount Royal Systems (G: Suite, MRU GradU8, Banner, etc.)
• Take and compile meeting minutes for Academic Advising Services and Campus Advising meetings

Support for Students and Data Management

• Provide registration assistance for students who drop into Academic Advising Services outside of when peer registration help is available
• Provide assistance with submitting internal applications through MyMRU (current students)
• Support any events or initiatives that are hosted by Academic Advising Services
• Ensure daily activities and student appointment records are entered into Academic Advising Services statistics sheets for individual appointments and group advising sessions
• Ensure new Academic Advising Services students complete an intake form
• Run Argos reports and distribute them at the request of the advising team

• Two-Year Diploma from a University or equivalent,
• 2 - 3 years of experience in a relevant role
• High level of organizational skills
• Ability to work in an environment with frequent distractions
• Propensity for interacting with diverse groups of students and clients
• Professional and inclusive demeanour
• Proficiency in Microsoft Office suite and Google applications

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. 

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. 

Our campus offers the convenience of a medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, climbing, aquatics, sports and certifications for students, employees and the public.

Salary:                            $45,992 - $58,244 per annum

Closing Date:                 April 10, 2024

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

All qualified candidates are encouraged to apply; however, Canadian citizens, permanent residents and others currently eligible to work in Canada will be given priority.

Recent Mount Royal graduates who are foreign nationals may be eligible to work on campus.  Please refer to the Citizenship and Immigration Canada website under Post-Graduation Employment at http://www.cic.gc.ca/english/study/index.asp .