Support Network Engineer

• Business Unit: Chief Operating Officer (COO)
• Division: Information Service (IS)
• Employment Type: Full Time, Continuing position
• Campus Location: Bundoora, Victoria
• Salary Band: HEO6

About Us:
Join La Trobe University, a prominent independent research institution renowned for its global impact and dedication to innovation. At La Trobe, we are committed to revolutionising the academic landscape through transformative leadership and cutting-edge technology. We are currently seeking skilled and visionary individuals to join our Information Services function in the role of Support Network Engineer within our Network Management team.

About the Role
La Trobe University is looking for a motivated Support Network Engineer to join our Digital Workplace Services team. This role provides essential technical support in the maintenance and operation of our network infrastructure, contributing to a positive digital experience for students and staff.

Key Responsibilities

• Assist in monitoring, maintenance, and troubleshooting of network systems.
• Provide first-level technical support for network-related inquiries.
• Support the deployment of network infrastructure projects.
• Maintain accurate records of network configurations and performance metrics.
• Collaborate with team members to enhance knowledge and skills.
• Engage with users to understand their needs and provide solutions.

Essential Criteria

• Basic understanding of network design protocols (e.g., TCP/IP, DNS, DHCP).
• Familiarity with network hardware (e.g., routers, switches).
• Proficient in using network monitoring tools.
• Strong communication and problem-solving skills.
• Customer-oriented approach with a commitment to high-quality support.
• Degree or relevant experience in a related field.

Please refer to the Position Description for other duties, skills and experience required for this position.

Welcome to Bundoora campus – Please click on the video link below: 

https://f.io/KDo0ceng

Benefits:

• 17% employer contributed superannuation
• On site child care facilities
• Flexible work arrangements
• Discounts for staff and their family members to study a range of La Trobe courses

How to apply

Closing date:  By 11:55pm Sunday the 25th of August 2024

Position Enquiries: Fraser Shields   [email protected]

Recruitment Enquiries:  Madeleine Parker [email protected]

Position Description below:

   PD-Support Network Engineer-HEO6 .pdf

Only candidates with Full Working Rights in Australia may apply for this position.

Please submit an online application ONLY and include the following documents:

• Cover letter; and
• An up to date resume

Please scroll down to apply.

Aboriginal and Torres Strait Islander Applicants
We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people. 

La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

All La Trobe University employees are bound by the Working with Children Act 2005.  If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.