Student Success Coach

• $89,120 to $96,497
• Fixed-term, full-time
• Kelvin Grove (hybrid option available)

• Reference number: 24308
• Term: Fixed-term, full-time to 31 December 2024
• Remuneration: $105,466 to $114,196 pa (HEW6) (inclusive of $89,120 to $96,497 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Kelvin Grove (hybrid option available)
• Open to: Current staff members of QUT who have unrestricted work rights in Australia for the duration of the fixed-term appointment. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply. Please note that current staff wishing to be considered for secondment to this position must seek prior approval from their supervisor before submitting an application.

Who are we looking for?

We are seeking a Student Success Coach to join Learning and Teaching Unit, Education Portfolio, Academic Division.

The primary purpose of the Student Success Coach is to work collaboratively with students and staff to provide holistic and timely support, services and programs that meet the transition, progression, and academic needs of students. The position works in close partnership with the Career, STEM and Language and Learning Educators, and contributes to the support of broader Student Success and TeachingAdvancement objectives.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

About the Education Portfolio

At QUT we are transforming learning and teaching practices in line with our Real World Learning Vision, so that our graduates are highly skilled, enterprising, and well suited to 21st century employment and careers. We are committed to increasing the flexibility of our course offerings to enable our students and graduates to thrive in changing and complex working environments throughout their lives. Our focus is on student success, partnering with students to enhance the end-to-end learner journey, and designing and delivering high quality, flexible educational experiences that enable this.

The Education Portfolio encompasses:

• Curriculum Quality and Academic Integrity
• Learning and Teaching Unit
• Library
• QUT College
• QUT Entrepreneurship
• Student Ombudsman QUT’s distinctive positioning as “the university for the real world” means a commitment to and investment in real-world work integrated learning, authentic assessment, a curriculum design studio approach for innovative curriculum and an increased focus on the optimisation of digital technologies to enhance on campus and online learning.

About the Learning and Teaching Unit

The Learning and Teaching Unit (LTU) is committed to a culture of collaboration, working in partnership with students, industry representatives, and staff across QUT to meet the evolving needs of our learners.

Guided by our Real World Learning Vision, LTU leads and coordinates learning and teaching across QUT, leveraging existing initiatives and enabling new ways of thinking and working that are learner-centric and future-focused. The Student Success and Teaching Advancement (SSTA) teams work in partnership with faculties and divisions to deliver a connected and impactful student experience. This is achieved through the provision of university wide learning, careers and retention support services and strategies, and building an engaged community of innovative academic practice and learner focused educational delivery using scholarly and data informed approaches. SSTA is a large section within LTU employing more than 120 academic, professional and sessional staff, and student partners..

What you need to succeed

Education, training and/or experience equivalent to the completion of a degree with subsequent relevant experience in a field related to student engagement and success.

Previous experience in a student-facing role using innovative pedagogical theory and practice in one or more areas such as: student advising, support service delivery, coaching, and/or mentoring services.

Demonstrated understanding of the issues which affect adult learners, and an ability to coach all students to develop skills, attitudes and techniques to improve their learning outcomes.

Demonstrated ability to foster mutually beneficial, inclusive, and innovative partnerships to support student success.

Demonstrated ability to realise value to students and stakeholders through insights and analysis of student learning needs.

Highly effective written, verbal, and digital communication skills.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation. 
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Leave loading of 17.5%. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.
• We see diversity and inclusion as our strengths. 
• Explore more benefits of life at QUT .

In support of our

Indigenous Australians Employment Strategy

, we aspire to an Indigenous Australian workforce participation of 3.6% and we encourage Aboriginal Australians and Torres Strait Islander people to join us in pursuing a fulfilling career. 

We believe in creating safe spaces for inclusivity to flourish and we know that diversity is our strength –

see our commitment

. If you’re curious, innovative, and ready to experience what a career at QUT can offer, we’re ready to meet you.  

Job opens: 28-Mar-2024

Applications Close: 09-Apr-2024 at 11.30pm

Find out more and apply by clicking Apply or the link below.

View the job details at: https://qut.nga.net.au/?jati=4EDB209B-B614-E479-BAF8-DA93C2BB717E

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