Senior Salesforce CRM Developer

Updated: about 1 month ago
Deadline: 19 Apr 2024

Apply now Job no:554314
Work type:Full-time
Location:Flexible
Categories:Information Technology


  • Flexible location
  • Full-time and Fixed term for 12 months
  • HEW 8 $109,837 - $125,755 +17% Superannuation  

Why work with us?

At Deakin you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.

Founded in 1974, Deakin is a public university in Victoria with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and the online Campus. We are a progressive and open-minded university, with the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world’s universities.

Embark on an exciting and rewarding journey as a Senior Salesforce CRM Developer, where innovation meets impact. Joining our dynamic team means not only utilising your technical prowess, but being part of a collaborative and forward-thinking environment that values your expertise and encourages creative problem-solving.

The Senior Salesforce CRM Developer leads the design, development, configuration, testing and support of Deakin’s Salesforce platform, provides consultation, solution design, development, support and governance for projects and teams, as well as leading strategic initiatives within the Digital Platforms team and Digital Services.

As a Senior Salesforce CRM Developer, you will:

  • Lead the solution analysis, design, development, support, documentation and governance of Salesforce CRM implementations.
  • Use your understanding of the client to anticipate needs, tailor services, respond to feedback, improve our service offering and ensure high-quality outcomes and service standards.
  • Ensure all Salesforce related solutions and applications are appropriately integrated, designed, developed, optimised and maintained to deliver superior digital experiences and business outcomes.
  • Use accepted theory and best practices to develop and deploy solutions that implement continuous improvement strategies in your own work area
  • Challenge and improve existing processes by recognising deficiencies and formulating creative and inclusive solutions
  • Provide solutions that meet business requirements, conform to best practice standards, are fully tested and are accurately documented

In your first 6-12 months, you will:

  • Settle in, learn the Deakin landscape, get to know your teams, and the technologies you will be working using.
  • Establish relationships and connections with teams while comprehending our vision, objectives, and team inclusion agreements.
  • Work with your delivery stream and practice team to deliver initiatives, features, and change requests to improve the teaching, learning, research and administration experiences at Deakin.
  • Become the voice and subject matter expert for your domain. Provide guidance and assistance on inquiries pertaining to Integration for various individuals.

To be successful, you’ll have:

  • An equivalent combination of training and experience or a Post Graduate qualification or progression towards a postgraduate in Computer Science/Information Technology or relevant discipline.
  • Significant development and configuration experience in the Salesforce ecosystem. Relevant certification(s) would be highly regarded.
  • Experience in an Agile delivery environment.
  • Strong experience with Salesforce Sales & Service Cloud Platform DevOps.
  • Extensive development expertise across a variety of application development platforms, languages and technologies with a strong record of leading and completing projects.

Here's how to apply: 

Please submit your updated resume and a short cover letter outlining your skills and experience.

For a confidential discussion regarding this role, please contact Iestyn Polley, Senior Platform Developer on [email protected]


For a copy of the position description, please see below:

 PD - Senior Platform Developer.pdf


Applications for this position close on Friday, 19 April 2024.

Be Your Best Self

As a unique individual we understand that showing up as the best version of yourself takes commitment to your personal wellbeing. That’s why we foster a supportive environment where you can manage your work to balance your productivity, engagement and wellbeing. Our approach to flexible working empowers you to achieve your best.

Grow & Evolve

Being in the higher education sector, ours is an environment of knowledge sharing and seeking. With us you can grow your capability through formal and informal learning and continuously improve, deepen and broaden your expertise. With many digital roles and teams under the one umbrella, there’s opportunity to expand your skillset, embrace new challenges and evolve your career. When YOU thrive, WE thrive.

Join Forces

As a member of our dynamic team, you’ll tackle challenges and deliver digital services and solutions alongside supportive, inclusive and talented humans from within the team, and more broadly across the University. We are a powerful collective of diverse skillsets, strengths and experience and our practices promote an environment of collaboration where your unique contribution is welcomed and valued. When you join forces with Digital Services you join forces with Deakin. Visit Why Work at Deakin to view the overarching benefits of working with Deakin.

Are you ready to make an impact with us?

We value diversity and aim to build an inclusive environment that champions, embraces and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.

Together we aim to take Deakin forward, strengthening our progressive University through the digital work we do. Whether it's empowering students, enabling teaching staff, or supporting researchers, the work you do here matters. Your achievements contribute to making a positive difference in the lives of the people and communities we serve.

So that you can focus on making a positive impact, Deakin Digital Services lays the foundations for you to be your best self, grow and evolve and join forces with exceptional people.


Advertised:05 Apr 2024 AUS Eastern Daylight Time
Applications close:19 Apr 2024 AUS Eastern Standard Time



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