Senior Admissions Officer, Training & Compliance

Apply now Job no:523432
Work type:full time
Location:Sydney, NSW
Categories:Student Services, Student Recruitment / Admissions

• Employment Type: Full Time (35 hours per week)
• Duration: Fixed Term for 1 year
• Remuneration: From $96K (+ 17% superannuation and leave loading)
• Location: Kensington, NSW (Hybrid Flexible Working available)

About UNSW:

UNSW isn’t like other places you’ve worked. Yes, we’re a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter. It’s the reason we’re one of the top 50 universities in the world and a member of Australia’s prestigious Group of Eight. If you want a career where you can thrive, be challenged and do meaningful work, you’re in the right place.

Why Your Role Matters:

As Senior Admissions Officer, Training & Compliance you will be coordinating the training for new staff as well as the development and maintenance of process documentation within Admissions. During peak processing periods you will support the team across University Admissions Centre processes, assessing admission applications alongside the general management of website updates and important process improvement.

Who You Are:

(Selection Criteria)

You will hold a relevant qualification, or equivalent level of knowledge, and at least 2 years relevant experience alongside:

• Excellent oral and written communication skills in conjunction with excellent organisational, customer service and administration skills.
• Superior computing skills including word processing, email, databases, spreadsheets, internet applications and prior experience in the use of complex business systems such as student administration, HR and/or finance applications.
• Demonstrated capacity to work effectively and co-operatively in a team, preferably within a customer service or higher education environment, to positively and pro-actively achieve team goals and objectives.
• Excellent customer service and interpersonal skills with the ability to liaise with people from diverse backgrounds and culture in a courteous, professional manner.
• Ability to work in an organised, accurate manner with excellent attention to detail and experience with large-volume and peak processing periods/workflows.
• Ability to interpret policy and procedures documents, to use initiative when applying policy and guidelines, and to make positive contributions to policy, strategy and business operations.
• Ability to work independently with minimum supervision showing initiative and providing proactive support. Ability to supervise team members and provide guidance and assistance on systems and processes if required.
• Demonstrated capacity to multitask and contribute positively to and accept change in a dynamic working environment.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Please apply online - applications will not be accepted if sent to the contact listed

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include: 

• Flexible Working Options (work from home, flexible hours etc) 
• Career development opportunities 
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness)

More information on the great staff benefits and culture can be found here.

How to Apply:

Submit your CV & cover letter (up to 2 pages) detailing your interest and suitability for the job online by 11:55pm onSunday 24th March. A separate document addressing selection criteria is not required.

Job queries contact:

Anabel Wason, Talent Acquisition Consultant

E: [email protected]   (applications to the address cannot be accepted, please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Advertised:15 Mar 2024 AUS Eastern Daylight Time
Applications close:24 Mar 2024 AUS Eastern Daylight Time