Ref 3172/24 Senior Technical Support Officer, Digital Media, Teaching & Research Technical Services

• Western Sydney University Internal Applicants Only
• Remuneration: $107,358 to $115,073 p.a. including Super & Leave Loading
• Full Time, ongoing position based at Parramatta South Campus

Full Time, ongoing position
Parramatta South Campus

Western Sydney University Internal Applicants Only.

To be eligible to apply for this position you must be employed by Western Sydney University on an ongoing, fixed term or casual basis at the time of this advertisement.

About the role
The Office of Teaching & Research Technical Services is seeking a highly motivated individual with a degree in digital media or equivalent combination of relevant experience and education/training, to join one of our technical support teams.

The Senior Technical Support Officer will provide technical expertise and support to the practical learning activities related to Visual Communication/Graphic Design and Interactive Design. Duties include providing technical support in front end web development – the structure, syntax, and uses of HTML/CSS/JavaScript/Bootstrap, also advising students who need help debugging as they prototype their app as they produce their game prototypes in 2D animation using Unity templates. The Senior Technical Support Officer will have some skills or experience maintaining Apache web servers.

You will have knowledge of Unix CLI/Terminal commands and be able to navigate and manipulate the web server allowing you to change, debug, update, and build various websites used by Music, Media, and Design students.

The incumbent is expected to perform their work with minimal supervision, and to liaise with other technical and academic staff to achieve high quality outcomes.

Further information about Teaching & Research Technical Services can be found at https://www.westernsydney.edu.au/trts/teaching_and_research_technical_services

Applicants should be aware that this role will be based at the Parramatta South campus, however as Western Sydney University is a multi-campus university travel to other campuses may be required when operational needs arise.

Hours of work for employees in Teaching & Research Technical Services may vary due to operational requirements in supporting teaching classes or research projects.

If this sounds like an opportunity for you, we want to hear from you! Apply now ensuring you carefully address each of the selection criteria in your application. Please review the position description for further information.

Remuneration Package: HEW Level 6 $107,358 to $115,073 p.a. (comprising Salary of $90,719 to $97,238 p.a., plus Superannuation and Leave Loading)

Position Enquiries: Please contact David Levy via email on [email protected]

Recruitment Enquiries: Specific enquiries or issues with your application may be directed to the Recruitment Team at [email protected]

Closing Date: 8:30 pm on Wednesday 10 July 2024

Working Rights in Australia - Eligibility 
Please note: Visa sponsorship is not available for this position. For an ongoing/continuing position, you must be an Australian or New Zealand citizen or an Australian Permanent Resident and provide evidence at time of application. 

Note - Only those applications submitted via the WSU online recruitment system will be accepted.

Click here to view Position Description Opens in new window

Western Sydney University is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ, and people of Aboriginal and Torres Strait Islander descent are encouraged.

If you require assistance in using the System, please email [email protected] or phone the Recruitment Helpline on (02) 9852 5422. Please note, we do not accept applications for roles to the [email protected] email.  This site is optimised for all the latest browsers including Edge, Safari, Firefox and Chrome. Note that earlier versions of any of the browsers mentioned are supported, but likely to demonstrate slower response times.