Ref 1714/24 Social Media & Digital Web Content Officer, Office of Student Experience and Marketing

• Full-Time, Fixed-Term Position until 31 December 2024
• Remuneration: $94,265 to $106,603 p.a. Inclusive of 17% Superannuation & Leave Loading
• Based at Western’s Hawkesbury Campus

• Full-Time, Fixed-Term Position until 31 December 2024
• Based at Western’s Hawkesbury Campus
• Remuneration: $94,265 to $106,603 p.a. Inclusive of 17% Superannuation & Leave Loading

About Western Sydney University
Western Sydney University is a modern, forward-thinking, research-led university, located in the heart of Australia’s fastest-growing, economically significant region. The University has 11 campuses in Sydney, as well as campuses in Ho Chi Minh City, Vietnam, and Surabaya, Indonesia, with plans for two campuses in India. With over 200,000 alumni, almost 50,000 students, and approximately 3,500 staff, the University promotes a dynamic, inclusive, and innovative culture focused on research and dedicated to student-centered excellence.

Our Schools teach an array of programs and degrees carefully structured to meet the demands of future industry. The University is ranked in the top 2% of universities worldwide, with over 85% of its assessed research rated at ‘World Standard’ or above. In 2022, 2023, and 2024 the University was placed 1st worldwide and in Australia for its commitment to the United Nations’ Sustainable Development Goals in the Times Higher Education (THE) University Impact Rankings.

Our core values - Boldness, Fairness, Integrity, and Excellence – serve as guiding principles for our organisational culture and influence the work we do. If you are a dedicated and forward-thinking professional seeking a career that can make a meaningful difference, we invite you to discover the abundant opportunities, innovation, and impact that await you at Western Sydney University.

About the Office of Student Experience and Marketing
The Office of Student Experience & Marketing (SEM) is responsible for attracting and enrolling prospective students and optimising the students’ experience throughout their time at Western.

About the Opportunity

An exciting opportunity exists within the Office of Student Experience and Marketing for an agile and creative individual to join our Social Media and Digital Operations teams as a Social Media & Digital Web Content Officer. If you’re looking for some diversity in your day-to-day and to make an impact on two key departments supporting the student experience, then this is the role for you!

By collaborating with the Social Media Coordinator, who oversees the Universitys social media presence across various platforms, this role will contribute to the development and execution of engaging content that aligns with the University’s strategy. The role actively participates in projects and activities designed to foster online community engagement and brand awareness, providing administrative and ad-hoc support to ensure social media efforts run smoothly and efficiently.

When tasked with digital operations deliverables, the successful applicant will proactively collaborate with owners and internal clients to maintain the accuracy and currency of existing web pages. The position will also contribute to the creation of new pages, adhering to established brand guidelines and best practices. Importantly, they will ensure all published content aligns with the Universitys online presence and user experience. 

This is a full-time, fixed-term position until 31 December 2024. The position will be primarily based at Western’s Hawkesbury Campus, although travel to other campuses of the University may be required. Hybrid work arrangements are available, allowing the successful candidate to work from home for up to two days a week.  Please review the position description for further information.

Who we’re looking for
We’re looking for a candidate with a relevant degree, post-graduate qualifications and/or extensive professional experience. You will have demonstrated professional experience in digital and social media marketing, with a focus on organic social media. Including, but not limited to, skills such as social media reporting, creation of engaging and relevant social content, social channel moderation, scheduling and posting.

You will also have an understanding and application of one or more of the following: Adobe Experience Manager (AEM), Squiz Matrix, Adobe Analytics and Adobe Target. Experience with HTML, CSS and quality assurance testing is favourable. You will also have a comprehensive understanding and practical application of digital marketing activities across web channels, web analytics, SEO strategies, WC3 standards compliance, user journey mapping, and the ability to align business objectives with website design.

You will also have strong attention to detail, exceptional organisational and time-management kills, strong stakeholder management, analysis, problem-solving and risk identification. You should be able to work effectively as a member of a multi-disciplinary team, meet deadlines and complete duties effectively.

Culture
Western Sydney University highly values equity and inclusiveness. We have a proud history of doing so and consider this an important part of our social and civic responsibilities as a University. We strive to contribute to tackling inequalities and promoting wellbeing within our own institution, the Greater Western Sydney region, nationally and internationally. If you share our passion for creating a more equitable and inclusive world, and if you are ready to contribute to meaningful change, join us in our mission to promote equity, inclusiveness, and wellbeing.

Benefits & Perks
At Western Sydney University, we deeply value our staff and recognise their invaluable contributions that drive our mission and uphold our values. In return for your dedication, we offer:

• Professional development opportunities
• Flex leave for Professional staff
• Access to staff benefits – e.g. health and fitness programs such as fitness passport, café and restaurant deals, and many other goods and services

If this sounds like an opportunity for you, we want to hear from you! Apply now ensuring you carefully address each of the selection criteria in your application. Don't miss this chance to work at Western Sydney University, where every day is an opportunity to make a difference!

Remuneration Package: HEW Level 5 $94,265 to $106,603 p.a. (comprising Salary of $79,655 to $90,081 p.a., plus Superannuation and Leave Loading)

Position Enquiries: Please direct specific enquiries regarding the role to Casey Bury, Social Media Coordinator, via email at [email protected]

Recruitment Enquiries: Specific enquiries or issues with your application may be directed to the Recruitment Team at [email protected]

Closing Date: 8:30pm, Sunday 4th August 2024

Working Rights in Australia - Eligibility
You must provide evidence of your fulltime working rights in Australia at time of application.

Please note, only those applications submitted via the WSU online recruitment system will be accepted.

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Western Sydney University is committed to diversity and social inclusion. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities, people who identify as LGBTIQ, and people of Aboriginal and Torres Strait Islander descent are encouraged.

If you require assistance in using the System, please email [email protected] or phone the Recruitment Helpline on (02) 9852 5422. Please note, we do not accept applications for roles to the [email protected] email.  This site is optimised for all the latest browsers including Edge, Safari, Firefox and Chrome. Note that earlier versions of any of the browsers mentioned are supported, but likely to demonstrate slower response times.