Programs Officer - UNSW Business School

Apply now Job no:523688
Work type:full time
Location:Sydney, NSW
Categories:Business Development / Industry Engagement, Project Management

• Employment Type: Full Time, Fixed Term to 31st December 2024 (35-hour week)
• Remuneration: Level 7 from $106,351 - $115,103 + 17% superannuation
• Location: Kensington, New South Wales (Hybrid Flexible Working)

Why Your Role Matters:

The Programs Officer plays a key role within the UNSW Business School through the coordination of the design, delivery and support of academic programs undergoing review or redevelopment, including the Bachelor and the Master of Commerce and other programs as required. The Programs Officer will provide project coordination and planning to meet the required milestones resulting in the successful completion of program redevelopment projects, improved program quality, and an enhanced student experience across the Academic Programs portfolio.

Responsibilities:

Specific responsibilities for this role include (but are not limited to):

• Provide integrated program-level and administrative support for the Bachelor and the Master of Commerce programs and other Academic Programs, supporting the planning, development, implementation, review and documentation of the programs.
• Establish processes and approaches to progress projects by keeping stakeholders informed and engaged, and proactively and efficiently absorbing new information, taking on board learnings from other program redevelopment projects. This includes but is not limited to aspects of workload planning, staffing, and liaising with the Education Design and Development team (EDD), Academic Quality Assurance team, and the Career Accelerator and Student Experience (CASE) team.
• Collaborate effectively with cross-functional teams and units, to achieve project goals; this includes gathering pedagogical and logistical requirements to develop sustainable processes, documentation, and solutions.
• Connect and align design and delivery outcomes to the operational timelines and activities of the program and broader Faculty priorities.
• Proactively check in and monitor in advance of delivery points, identifying potential delays, anticipating potential impacts, and aim to mitigate risks.
• Contribute to the creation of operational transition plans and detailed documentation of all required processes, interdependencies, and key timelines in the project to achieve ‘business as usual’ state.

Skills and experience required (but not limited to):

• A relevant degree with a depth of subsequent relevant experience to consolidate and extend the theories and principles learned; or an equivalent level of knowledge gained through any other combination of education, training and/or experience.
• Proven skills in problem-solving and improving processes and procedures, with motivation to apply this to a range of areas.
• Demonstrated experience in effectively preparing project documentation, processes and reports, and advanced competency in the use of Microsoft Office.
• Strong service orientation with excellent interpersonal and communication skills and demonstrated success in building and maintaining positive professional relationships with staff at all levels, both internally and externally.
• Excellent organisation, time management and project coordination skills, with a demonstrated ability to respond to changing priorities, managing multiple tasks, and meeting competing deadlines by using judgement and initiative.
• Demonstrated ability to work collaboratively and productively within a team, as well as taking initiative and working independently.

To learn more about this position, and view the comprehensive skills and criteria list, a copy of the Position Description can be found  Position Description - Programs Officer.pdf .  

Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.  

Our benefits include: 

• Flexible Working Options (work from home, flexible hours etc) 
• Career development opportunities 
• 17% Superannuation contributions and additional leave loading payments 
• Additional 3 days of leave over Christmas period 
• Discounts and entitlements (retail, education, fitness)

How to Apply:

Make each day matter with a meaningful career at UNSW. To apply, submit both a CV and Cover Letter online, please ensure your Cover Letter addresses the core selection criteria mentioned in this advert. Apply online before Wednesday 3rd April 2024 by 11:30pm.

Get in Touch:

For any questions about the role, please contact Maurizio Floris at [email protected] .

For any questions regarding the recruitment process please contact Allyssar Hamoud at [email protected] .

Please apply online - applications will not be accepted if sent to the contact listed above.

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.

Advertised:27 Mar 2024 AUS Eastern Daylight Time
Applications close:03 Apr 2024 AUS Eastern Daylight Time