Program Officer, Career Mentoring

Job no: 0060897
Location: Parkville
Role type: Full-time; Continuing
Department: Student Success
Salary: UOM 6 $92,749 - $ 100,397 p.a. plus 17% super

• Drive career mentoring initiatives through Alumni engagement
• Make a significant impact on the development of employability skills of our students. 
• Brilliant benefits and a flexible hybrid work environment!  

About the Role
As the Program Officer, Career Mentoring, you'll be at the forefront of coordinating impactful programs and digital solutions that connect students with industry representatives and our thriving alumni community. Your role will play a pivotal part in boosting students' career knowledge through various initiatives, including diverse mentoring programs, engaging alumni panels, and key employability events. 

You'll not only be responsible for program coordination but also for building strong relationships across the university. As a key business partner for Faculties and Alumni Relations, you'll provide invaluable guidance and support to enhance existing alumni-to-student programs. Join us in shaping the future of student success and alumni engagement.  

Your responsibilities will include:

• Supporting existing programs connecting alumni with students for career exploration, professional networking, and employability development.
• Developing expertise in the management of the Chronus mentoring platform, especially in platform configuration, and user support. 
• Collaborating with stakeholders to develop initiatives that prioritize a student-centered and coordinated approach, optimizing information access for students, staff, and alumni.

Who we are looking for
We are seeking a candidate who demonstrates initiative, possesses a strong eagerness to learn, and exhibits technical proficiency in managing CRM systems. You will showcase robust creative and problem-solving abilities, along with the capability to devise solutions tailored to meet client requirements. Utilising your outstanding written and verbal communication skills, as well as the capacity to synthesise information, you will craft visually compelling communications for diverse audiences. Your expertise in stakeholder engagement will enable you to build networks and establish effective liaisons with a broad spectrum of internal and external contacts.

You will also have:

• Bachelor's degree and/or substantial experience in designing and implementing career mentoring and employability programs for higher education students. 
• Displayed service excellence by exceeding expectations, taking ownership of tasks, and collaborating effectively with colleagues to achieve common objectives. 
• Proficiency in utilising online platforms and managing CRM systems. 
• Proven robust organisational and project management skills, adept at planning, prioritising, monitoring, and evaluating projects with overlapping deadlines. 

For further information regarding responsibilities and requirements please refer to the attached PD.

To ensure the University continues to provide a safe environment for everyone, this position requires the incumbent to hold a current and valid Working with Children Check.

This role requires current valid work rights for Australia.

Your new team – Student Success
The Student Success team within Academic Services fosters students' transition into, through, and out of the University, equipping students for future success in further study, and starting their careers anywhere in the world. In partnership with students, academic divisions, alumni, other areas of Academic Services, and external organisations, Student Success delivers tailored and general services, opportunities, and activities relevant to specific cohorts, at a time that is appropriate to the stage of their academic journey.

What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits  page!

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website  and stay connected with our stories and people on LinkedIn .   

Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion  page.

We are dedicated to ensuring barrier-free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at [email protected] , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Maddison Ryan via email at [email protected] , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

Position Description