Program Coordinator, Cities Hub (2 years & contracted through 3rd party)

RMIT University Commitment

RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work.  All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students.  Staff have a duty of care to report wellbeing concerns about students through the designated channels and uphold to the code of conduct. RMIT Vietnam expects all staff members to comply with its Code of Conduct, policies and procedures, which relate to legal and regulatory requirements and our ways of working.

Why RMIT University Vietnam?

RMIT Vietnam is committed to excellence, innovation, and social responsibility. We welcome applications from qualified and passionate individuals who share our values and vision. RMIT University has a global reputation and ranks 140th globally and 11th in Australia in QS World University Rankings 2024. To learn more about our rankings, please check out our latest facts and figures here Reputation and rankings - RMIT University

RMIT Vietnam has been honoured with the respectable HR Asia Award as Top Employer To Work For in Asia. To find out more about RMIT Vietnam and our current vacancies, please visit our website: https://www.rmit.edu.vn/careers

Your role

The Hub Coordinator will be the first point of contact for all delivery of Cities Hub programs and experiences under supervision of the Cities Hub Coordination Group. The primary responsibilities of this position are to coordinate across all stakeholders involved, manage expectations, and ensure satisfaction to all parties involved. The Hub Coordinator will work closely with the Academic Lead Coordinator and the wider Advisory Group to deliver a successful and impactful experience through various offerings.

Key Accountabilities

• Activities programs associated with the Cities Hub including research partnerships, stakeholder engagement activities

• Coordinate the delivery of programs and experiences in line with the budget planned by the Hub's executive team. Work closely with executive members, including the team in Melbourne, to plan and support the delivery of activities such as searching partnership and stakeholder engagement, and contribute to the hub's operation with local knowledge.

• Coordinate the delivery of programs and experiences in line with budget planning by the Hub executive team. Work closely with all executive members, including Melbourne’s team, to plan and support the delivery of activities, and contribute to the program design with local knowledge.

• Assist the Cities Hub Coordination Group in all events-related logistics such as recruitment and management of student volunteers, program certificates, pre and post event communications as required.

• Assist the  Cities Hub Coordination Group with data collection and management, content recording and delivery for Cities Hub activities.

• Contribute to providing an innovative, high performance, participant-centric culture that encourages innovation, continuous improvement and a focus on positive experiences for all participants.

• Responsible for the creation of visual assets in line with the University’s brand guidelines for internal and promotional use.

• Undertake any other duties as required by the Manager.

Key Selection Criteria

• A Bachelor’s Degree in a relevant discipline (Environment/Communications/Business/Education) or equivalent.

• At least three-year experience in administrative, organisational, planning and database management.

• Excellent customer service and relationship building skills with internal and external stakeholders.

• Ability to work under pressure to achieve deadlines.

• Excellent written and verbal communication skills.

• Ability to prioritise workload in order to meet deadlines and service expectations.

• Skilled in the use of information technology including Microsoft Office applications.

Other Information

• Project duration: 15 Apr 2024 to 31 Mar 2026 (the first contract: 12 months)

• Workload: fulltime (40 hours in 5 days a week)

• Highly competitive gross salary

• Annual leave: 1 day per working month

• Private Insurance

• Free use of onsite sports and fitness facilities

• Library on campus and online - access to RMIT Australia online library

English Proficiency

English is the language of teaching and communication at RMIT Vietnam. For this role, the minimum requirement is IELTS General 6.0 (or equivalent Linguaskill 150). 

To be eligible for this position you must be a Vietnamese citizen.  Applications received from non-Vietnamese candidates will not be considered.

To Apply

Please submit your CV and cover letter addressing your suitability for this position by clicking on the ‘Apply’ link below

Applications Close:
7 thg 4 2024 11.59 pm

RMIT University Vietnam (RMIT Vietnam) is a campus of RMIT University. RMIT Vietnam is creating an innovative research, teaching and learning culture. We are committed to providing internationally recognised high-quality education and professional training for our students, clients and members of the community.  As an internationally recognised Australian university based in Asia, RMIT Vietnam is assisting in the development of human resources capability in Vietnam and the region.

https://www.rmit.edu.vn/about-us