- Support international students and enhance their university experience
- Full time, continuing role based at the Melbourne (Bundoora) campus
- $58,351 - $61,924 per annum plus up to 17% superannuation
About La Trobe
La Trobe University's success is driven by people who are committed to making a difference. They are creative and highly motivated, pursue new ideas and create knowledge. La Trobe is among the top 100 universities in the world under the age of 50 (Times Higher Education Rankings 2016), one of Australia's research leaders, and the largest provider of higher education to regional Victoria. Our teaching and research address some of the most significant issues of our time and we're passionate about driving change to benefit the communities we serve.
About the role
In this role you will deliver a high level of customer service to internal and external customers of La Trobe International (LTI), especially prospective and current international students. This is a very important role as you will be the as the first point of contact for La Trobe International, providing quality reception, information and referral services, both face to face, online and over the phone.
Your role is to provide excellent customer service to facilitate the recruitment and engagement of international students by providing information in response to enquiries in a timely manner. You will also be responsible for supporting a streamlined registration, orientation and enrolment service.
Skills & Experience
To be successful in this role you will have completed a diploma with relevant experience or possess the equivalent combination of experience and training. You will be committed to the delivery of excellent customer service and have strong interpersonal and communication skills. The ability to contribute to procedures and systems and a willingness to undertake training and development is also essential. You will also need to be able to manage your own time, be able to think on your feet and demonstrate a high level of initiative.
As well you will have experience in a Higher Education sector, preferably as part of a busy student administration environment.
Please click on this link for a full list of Benefits http://www.latrobe.edu.au/jobs/working/benefits
How to Apply
Closing date: Sunday 2nd April 2017
Position Enquiries: Joanna Shaw, Tel: 9479 2083 Email: firstname.lastname@example.org
Position Description below:
International Student Services Officer HE04_March2017.pdf
This position is open to people with a valid full-time working visa.
Please address Key Selection Criteria and attach these with your application.
Please scroll down to apply.
La Trobe University is an Equal Opportunity Employer.
Senior Lecturer/Lecturer In Early Childhood Education, Unitech Institute of Technology, New Zealand, about 5 hours ago
Lecturer in Community Development (Early Childhood Education) At Unitec we are passionate about the transformative power of education. Each year more than 20,000 students look to change their live...
Visa And Insurance Analyst, Unitech Institute of Technology, New Zealand, about 5 hours ago
Are you a savvy data analyst with a passion for excellent customer service and support? This is your chance to work with a passionate, dedicated team to support and grow our Unitec's cohort of ama...
Assistant Professor Of English Language And Linguistics 0.6 0.8 Fte, Radboud University, Netherlands, 24 minutes ago
At Radboud University, we do research and teach programmes covering the full width of the academic spectrum. We do this on a green, modern campus with state-of-the-art facilities. The atmosphere o...
Team Leader Critical Care, King's College Hospital, United Kingdom, about 10 hours ago
The Critical Care Unit at the Princess Royal University Hospital (PRUH) site in Bromley is seeking a self-motivated, dynamic and assertive Critical Care nurse capable of making decisions in relati...
Creative Specialist, Manukau Institute of Technology, New Zealand, 3 days ago
Marketing Are you innovative and creative? Do you want to be the brand guardian? Join a committed and passionate team at Manukau Institute of Technology. We are looking for a values driven team p...
Registry Administrator, Manukau Institute of Technology, New Zealand, 13 days ago
Academic Registry Are you a vibrant, no-nonsense, team player who prides yourself on getting the job done with the minimum of fuss? Are you creative and flexible in your approach to work? Do you...