Head of Prospect Management

Position Details

• Continuing | Full-Time

• Higher Education Officer Level 10 | $135,591 - $143,709 p.a.

• Location: Bedford Park / Kaurna Country

• View Position Description

About the About the Marketing and Student Recruitment team 

The Marketing and Student Recruitment team is evolving in 2024 with exciting new opportunities situated across our vibrant Bedford Park campus and our new state-of-the-art Flinders City Campus at Festival Plaza.

Fuelled by our growth ambitions we are seeking talented team members to help us provide a best-in-class customer experience to our future students.

So if you want to be part of a team that has big ambitions and is responsible for developing and implementing customer experience strategies and initiatives then please read on!

About the Role

The Marketing and Student Recruitment division is evolving at Flinders University, and we are seeking a visionary Head of Prospect Management to hit the ground running in leading the development of the University’s domestic recruitment and prospect management strategies for existing and new markets.

This exciting opportunity is pivotal to the growth of Flinders University and will work closely with key members of the Marketing and Student Recruitment team to develop and implement effective strategies to attract, nurture and convert prospective students.

About You

We are seeking a dynamic leader committed to fostering a customer-centric culture and delivering a best-in-class experience for prospective students.

Your advanced leadership experience will be the key to your success as you demonstrate your ability to lead high performing teams in a collaborative environment, manage staff performance and provide coaching and support to ensure a high-quality customer experience across the organisation.

The successful Head of Prospect Management will also demonstrate:

• Completion of postgraduate qualifications in a relevant field and/or extensive relevant experience in a similar role.

• Extensive experience in managing a contact centre function preferably within a higher education environment.

• Advanced analytical skills to assess and identify market challenges and opportunities and adapt strategies as needed to deliver commercial outcomes.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options

• Flexible working arrangements

• Wide range of professional development activities and services

• We embrace diversity and promote equity and inclusion for all students and staff

• Vibrant campus life and amenities including on campus health care services , gym  and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy  

How to Apply and Information

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description .

• For more information regarding this position, please contact Bev Bury

• Please see here for our Reconciliation Action Plan

• Please see here for our Indigenous Workforce Strategy

Please note, late applications and applications sent via agencies will not be accepted.

Certification

Applications to be submitted before 10.00pm:

25 Feb 2024

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.