Evaluations Support Officer

• Institute for Teaching and Learning Innovation (ITaLI)

• This is a full-time, 10-week opportunity with salary in the range $88,099 - $94,512, plus super of up to 17%. (April 22, 2024, to June 30, 2024).

• Based at our St Lucia campus

About This Opportunity 

The Evaluations Support Officer role is an exciting opportunity within SSET (Student Surveys and Evaluations Team) during a 10-week peak period from April 22, 2024, to June 30, 2024.

The SSET oversees the administration and analysis of student surveys, including Student Evaluation of Course and Teacher (SECaT) and Student Evaluation of Tutor (SETutor).

Key responsibilities will include: 

• Serve as the primary contact for inquiries regarding SSET policy and production and system issues affecting the survey portal's user experience.

• Contribute to the enhancement of web pages, communications, and system documentation, ensuring up-to-date and accurate information.

• Provide feedback for service improvement initiatives and cultivate strong relationships with stakeholders.

• Effectively prioritize tasks and manage time to meet tight deadlines.

• Collaborate with other ITaLI teams and assist in responding to inquiries as necessary.

• Fulfill other reasonable duties as assigned by the supervisor.

About You  

Essential

• Demonstrated experience in Microsoft 365 with advanced skills in Excel and Outlook.

• Demonstrated ability to interpret and provide advice on policy, procedures, and guidelines.

• Strong clients focus with excellent time management, problem solving, interpersonal and communication skills and good attention to detail.

• Proven ability to handle confidential data and information.

Desirable

• Functional knowledge of statistics and/or Business Objects.

You must have unrestricted work rights in Australia for the duration of this appointment and may be required to complete background checks including, criminal history and education checks.

Want to Apply? 

All applicants must upload the following documents in order for your application to be considered:

• Cover letter addressing the ‘About You’ section.  

• Resume 

For more information about this opportunity, please contact Dr Lizzie Li at [email protected] . For application queries, please contact [email protected] stating the job reference number (below) in the subject line. 

Applications close 17 March 2024 at 11.00pm AEST (Job Reference Number - R-36420). Please note that interviews have been tentatively scheduled for 22 March 2024.

At UQ, our strength lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion , fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to [email protected] for accessibility support or adjustments.

If you are a current employee (including casual staff and HDR scholars) or hold an unpaid/affiliate appointment, please login to your staff Workday account and visit the internal careers board to apply for this opportunity. Please do NOT apply via the external job board.