Enrolment and Course Advisor

Position Details

• Multiple Positions Available| 1x Fixed Term | 1x Continuing | Full-Time.

• Higher Education Officer Level 6 | $ 86,737 - $ 92,481 p.a.

• Location: Bedford Park / Kaurna Country  

• View Position Description

About the Student Administration Services

Student Administration Services (SAS) provides support across the student and teaching lifecycles, from enrolments to graduation. Defined by two interconnected levels of service: the College SAS teams and the University-wide SAS teams, work collaboratively to deliver simple, timely, efficient, and innovative student administration services and advice to both students and staff.  
About the Role

As part of a university wide Student Administration Services team, you will play a key role in the provision of quality planning and operational support services for enrolment and course advice related matters at a College level.

As an Enrolment and Course Advisor, you will be responsible for:

• Providing students with high quality and accurate enrolment and course planning support.

• Answering complex enquiries and giving specialised assistance and guidance.

• Acting as a key contact for both staff and students for advice on policies and operational procedures relating to enrolments and course advice.

You will work in a highly skilled team to assist with the ongoing review of business processes and systems for enhanced innovative business practices and an improved student experience across a range of student administration activities.

About You

The ideal candidate will have a passion for student success and provide high quality outcomes and customer service. The key to your success will be your strong communication and interpersonal skills, as you join a collaborative and welcoming team and effectively develop and enhance relationships with a diverse range of students, staff stakeholders.

You will also demonstrate:

• Completion of a degree or equivalent combination of relevant experience and/or education/training.

• Experience and well-developed knowledge of processes related to, providing support for course offerings or the provision of complex course planning advice in an education environment of equivalent.

• Ability to collect, analyse and interpret data and proficiency in working with complex database systems such as a student management information system.

Life at Flinders

We're transforming and investing in people and facilities to create contemporary, stimulating, and satisfying learning and work environments that reflect our core values of excellence, innovation, courage, and integrity. Flinders is refocusing its strategic priorities with the aim of elevating its performance to be a top ten Australian university, and amongst the top 1% in the world.

Reaching beyond the limits of buildings, borders, and backgrounds, ours is an inclusive culture that believes absolutely in equality and opportunity for all. We don't just accommodate differences; we embrace and celebrate them. So, why work at Flinders?

• 17% Superannuation + salary packaging options

• Flexible working arrangements

• Wide range of professional development activities and services

• We embrace diversity and promote equity and inclusion for all students and staff

• Vibrant campus life and amenities including on campus health care services , gym  and childcare centre (Bedford Park, South Australia).

Our Commitment to Reconciliation and Indigenous Employment

Flinders University is proud to be an organisation that is committed to our Reconciliation Action Plan and Indigenous Workforce Strategy. Our vision is to be a preferred employer for Aboriginal and Torres Strait Islander peoples.  We are committed to progressing Indigenous advancement in education, research, employment, and wellbeing, and strongly encourage applications from Aboriginal and Torres Strait Islander peoples for all Flinders vacancies.

Prescribed Conditions for Employment

• A valid National Police Certificate which is satisfactory to the University will also be required before the successful applicant can commence in this position.

• Please note that you may be required to provide evidence that you are up to date with COVID-19 vaccinations, in line with the Flinders University COVID-19 Vaccination Policy  

How to Apply and Information

• You are required to submit Suitability Statement of no more than 3 pages, addressing the Key Position Capabilities of the position description .

• For more information regarding this position, please contact Melanie Pearson .

Please note, late applications and applications sent via agencies will not be accepted.

Certification

National Police Check - Australian Federal Police, Working With Children Check - Government of South Australia

Applications to be submitted before 10.00pm:

28 Feb 2024

At Flinders we embrace and celebrate diversity and encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, ethnicities, abilities, sexual orientations, and gender identities.

Flinders. Fearless.