Engineer, Citrix Platforms

Job no: 0062212 
Location: Parkville
Role type: Full-time; Continuing
Department: Client Services 

• Build, run and support Citrix platforms for University staff and studentsCreate secure, scalable Citrix solutions that transform teaching and learning outcomes Brilliant benefits and a flexible hybrid work environment!  

About the Role
Join us as a Citrix Engineer, where you'll manage and implement Citrix platforms to meet our operational, teaching and learning needs. Ensure reliability, security, scalability, and manageability of Citrix solutions in alignment with University requirements. 

Your responsibilities will include: 

• Citrix platform development aligned with University current needs and future requirements 
• Assess infrastructure options, balance on-premises and cloud capabilities as required to meet business objectives  
• Lead continuous improvement initiatives for Citrix platforms, ensuring efficiency, security, scalability and capacity management.  
• Support BYOD initiatives in student workspaces, manage lab software provisioning, and uplift Citrix platform functionality within the Secure Research Environment 

Who we are looking for
You will have an agile mindset for workload prioritisation, strong stakeholder management skills, and strategic planning abilities to innovate. Additionally, you should excel in driving customer outcomes and have experience in vendor management for effective service delivery. 

You will also have: 

Extensive experience administering, implementing, and supporting Citrix Technologies: 

• Citrix Desktops-as-a-Service (DaaS): Securely deliver virtual apps and desktops to any device through Citrix-hosted management services  

  • Design and implementation of Citrix Virtual Apps and Desktop through Citrix Cloud utilising PVS and MCS technologies. 
  • Management of Citrix infrastructure and technologies including Citrix Cloud.
  • Experience with securing or hardening Citrix environments. 

• Understanding of Microsoft Active Directory, Azure Active Directory, Azure Virtual Desktops or Amazon EC2, VMware vSphere, networking 

• ITIL Service Lifecycle: High level of competency across service operations, service design and transition with a focus on change, incident, and problem management 

For further information regarding responsibilities and requirements please refer to the attached PD. 

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia. 

Your new team – Business Services
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University. 

What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page! 

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn .    

Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page. 

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at [email protected] , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request". 

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne. 

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring  

Join Us! 

If you feel this role is right for you, please apply with the following documents:  

• Resume 
• Cover Letter outlining your interest and experience 

Please note that you are not required to respond to the selection criteria in the Position Description. 

If you have any questions regarding the recruitment process, please feel free to contact Alex Spezza via email at [email protected] , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.