Education and Teaching Support Officer - School of Mathematics & Statistics

Apply now Job no:523581
Work type:full time
Location:Sydney, NSW
Categories:Administration, Research Administration support

• One of Australia’s leading research & teaching universities
• Vibrant campus life with a strong sense of community & inclusion
• Enjoy a career that makes a difference by collaborating & learning from the best

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work.

The School of Mathematics and Statistics currently has more than sixty continuing academic staff and more than thirty research staff as well as visiting academics. UNSW is the only university in Australia to be ranked in the top 100 in the world in Mathematics and Statistics by each of the four ranking bodies: CWTS Leiden, ARWU, USNews, QS. The School embodies a broad range of research interests in the areas of applied mathematics, pure mathematics, statistics, and data science. It has particular research strengths in Algebra, Analysis, Number Theory, Bayesian and Monte Carlo Methods, Biomathematics, Biostatistics and Ecology, Combinatorics, Computational Mathematics, Data Science, Dynamical Systems and Integrability, Finance and Risk Analysis, Fractional Calculus, Functional and Harmonic Analysis, Geometry and Mathematical Physics, Nonparametric Statistics, Ocean and Atmospheric Sciences, Optimisation, Stochastic Analysis, and Stochastic Modelling. The School's research groups are interconnected, with frequent interactions between groups and with other schools and faculties both within and outside UNSW.

The Education and Teaching Support Officer (Level 5/Level 6) plays a key role within the School of Mathematics and Statistics in assisting with the implementation and evaluation of learning, teaching, and assessment programs for student coursework.

The role will work closely with the Teaching Support Team, Academic Program Authorities and Course Convenors to support the design and development of undergraduate and postgraduate programs and courses.

About the role

• $82K - $103K plus 17% Superannuation and annual leave loading
• Fixed term – 2 years
• Full time (35 hours)

The role of Education and Teaching Support Officer reports to the School Manager and has no direct reports. 

LEVEL 5:

Specific responsibilities for this role include:

• Use a variety of software to contribute to the creation, development and preparation of teaching and learning resources that are clear accurate, succinct and appropriate for the taught audience. These may include information guides, user FAQs, lesson plans, content and quizzes with feedback.
• Work collaboratively as part of a wider team on the design and development of assigned projects relating to teaching and learning.
• Support academic staff with the implementation and evaluation of learning, teaching and assessment programs, education projects and initiatives.
• Monitor enrolments and forecast future enrolment numbers to provide enrolment information and advice to the school to assist the school with workload and future term planning.
• Provide administrative support with assessment planning, collating exam papers for academics, and coordinating submission of grades in line with school and faculty procedures and timelines.
• Liaise with the Director of Academic Technology and Resources and the school computing centre to coordinate and manage the organisation of school teaching equipment, resources and loans.
• Provide administrative and specialist technical assistance to support the use of the School’s education technology equipment.
• Update the content of the Academic Curriculum Information System, including ensuring the online handbook, course catalogue and the website are accurate as required.
• Manage the organisation of assessments and exams as required.
• Process casual salary claims for casual academics as required.
• Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct.
• Cooperate with all health & safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

LEVEL 6 (in addition to the above)

• Oversight of ECLIPSE updates, myExperience student surveys, student examinations and casual academic payments.
• Apply, interpret and advise on policies, systems, manuals, rules, procdures and guidelines relevant to Teaching Support activities across the School.
• Provide support to the Academic Committee and Director of Undergraduate support and assit with Academic Program Reviews.
• Deliver consistent, accurate and customer focused advice to solve diverse teaching and education related enquiries, referring to UNSW policy and procedures as required.
• Assist in the development of course curriculum and Academic Program Reviews, provide Technology Enabled Learning and Teaching (TELT) support, working alongside subject matter experts / specialists to achieve desired outcomes.
• Assist with developing and implementing the long-term vision and strategy of the Maths & Stats Educational Technical Support team, identifying areas for improvement while evaluating and adjusting to ensure alignment with the School’s changing Education Technology Strategy and long-term goals.
• Produce, establish and curate educational technology support materials and resources including creating instructional materials, working with academics to identify and select appropriate educational technology resources for pedagogical needs and organising and maintaining these resources.
• Respond to requests from education leaders and provide proactive advice and solution-focused action in a timely and accurate manner.
• Contribute to a culture of continuous improvement and support the outcomes of the School team by evaluating existing processes, procedures and protocols to identify opportunities for improvement and implement any approved changes.

LEVEL 5:

Selection Criteria

To be successful in this role you will have:

• A relevant degree and relevant administrative or customer service experience in a tertiary organisation, or equivalent competence gained through any combination of education, training, and experience.
• Demonstrated ability to work collaboratively and productively within a team, but also to take initiative and work independently.
• Demonstrated high-level experience working with a range of computer systems and applications, including Microsoft Office. Experience using a student management system would be highly regarded.
• Excellent organisational and communication skills, with a high level of attention to detail and the ability to liaise effectively with a range of stakeholders.
• Excellent time management skills, with a demonstrated ability to respond to changing priorities, manage multiple tasks and meet competing deadlines by using judgement and initiative.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.
• Cooperate with all health & safety policies and procedures of the university and take all reasonable care to ensure that your actions or omissions do not impact on the psychosocial or physical health and safety of yourself or others.

LEVEL 6 (in addition to the above)

• Significant relevant experience in a similar role in a tertiary organisation.
• Demonstrated experience with audiovisual equipment and digital teaching and learning technologies.
• Experience providing high level and a broad range of teaching administration support and advice to Academic staff.

You should systematically address the selection criteria listed within the position description in your application.

For informal queries, please see the below contact details. 

Otherwise, please apply online - applications will not be accepted if sent directly to the contact listed .

Contact:
Suzie Scandurra
E: [email protected]

Applications close: April 11th , 2022

Find out more about working at UNSW at www.unsw.edu.au

UNSW aspires to be the exemplar Australian university and employer of choice for people from diverse backgrounds. UNSW aims to ensure equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged on the basis of their gender, cultural background, disability, sexual orientation or identity or Indigenous heritage. We encourage everyone who meets the selection criteria to apply.

UNSW partners with Australia’s leading diversity organisations, networks, and campaigns. Please refer to UNSW’s diversity offerings for further information on our flexible work and leave options, and support for carers (childcare, parent rooms, parental leave).

Advertised:15 Mar 2024 AUS Eastern Daylight Time
Applications close:11 Apr 2024 AUS Eastern Standard Time