Campus Life Services Officer

Job no: 0048478
Location: Wangaratta
Role type: Full-time; Fixed-term until October 2025
Faculty: Faculty of Medicine, Dentistry and Health Sciences
Department/School: Department of Rural Health
Salary: UOM 5– $83,159 – $95,518 p.a. plus 17% super

• Student Accommodation services and facility management across the Department of Rural Health sites.
• Dynamic role which allows you to travel across multiple Rural Health Locations
• Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!

About the Role
Reporting to the Campus Life Facilities and Services Coordinator, the Officer is involved in a variety of activities to ensure the smooth operation of student accommodations in several locations such as Benalla, Cobram, and Echuca.

Your responsibilities will include:

• Manage the student experience, including oversight of the accommodation bookings process, check in/check out process and data integrity.  
• Be the first point of call for the Wangaratta Campus students and staff in regards to Information Technology (IT) assistance, Audio Visual (AV) assistance and general queries.
• Undertake facility inspections to ensure maintenance is being completed and the sites are clean / functional and ready for incoming students.
• General administration duties including records management, data entry, payables, asset inventory and reporting as needed.

Who We Are Looking For
The ideal candidate demonstrates strong initiative, problem-solving, and stakeholder management skills, with excellent verbal and written communication. They possess exceptional organisational and time management abilities, can prioritise competing demands, and work effectively under pressure, both independently and collaboratively.

You will also have:

• Experience with customer management systems through previous experience in the hospitality, higher education, or other applicable industries.
• Excellent interpersonal skills, a strong customer service focus, and the ability to build relationships with people at all levels, internal and external to the University.
• Strong organisation, time management skills and the ability to prioritise competing demands and meet deadlines. Ability to work under pressure.
• Demonstrated ability to work independently and collaboratively as part of a team.

For further information regarding responsibilities and requirements, please refer to the attached PD.

This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your New Team – Department of Rural Health
The Department of Rural Health, part of the prestigious Melbourne Medical School at the University of Melbourne, is making a significant impact on rural healthcare. With locations in Shepparton, Ballarat, Bendigo, and Wangaratta, as well as associations with over 40 rural towns in Victoria, we are dedicated to providing professional health education and research training in a rural context. Our mission is to increase the rural health workforce, and we achieve this through strong partnerships with the local community and healthcare providers, ensuring our programs remain relevant and connected.

What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits  page!

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website  and stay connected with our stories and people on LinkedIn .   

Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience
• The responses against the Selection Criteria^ (found in the Position Description)

^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria

If you have any questions regarding the recruitment process, please feel free to contact Walid via email at [email protected] , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the details listed on the Position Description.

Position Description