Admissions Officer

Job no: 0062433
Location: Parkville
Role type: 2 x Full-time; Fixed-term roles available (until 1 October 2024 & until 1 March 2025)
Department: Student and Scholarly Services
Salary: UOM 5 – $79,961 - $91,844 p.a. plus 17% super

• Ensure timely processing and offer support for a seamless admissions experience. 
• Bring your precision, client focus, and teamwork to shape our dynamic admissions process. 
• Brilliant benefits and a flexible hybrid work environment!  

About the Role
Join our dynamic Undergraduate Admissions team, where every day brings new challenges and opportunities to make a difference. As a valued member, you'll be at the forefront of our mission to guide prospective students through the application process with efficiency and care. Your role will evolve with the shifting needs of Admissions, empowering you to contribute ideas, refine procedures, and champion innovation. 

From assessing applications against our university's standards to liaising with various departments and ensuring timely communication with applicants, you'll play a vital part in shaping the future of our undergraduate student body. Upholding a commitment to exceptional customer service, you'll help make the journey to enrolment as smooth and welcoming as possible. If you're ready to join a team that values flexibility, collaboration, and excellence, we invite you to apply and embark on this rewarding journey with us. 

Your responsibilities will include:

• Accurate processing, assessment and selection of applications within agreed timelines, in accordance with agreed criteria.
• Effective client relationship management with applicants and University representatives.
• Providing accurate and timely information and advice in response to queries relating to admissions procedures, application progress and credit transfers.

Who we are looking for
We seek individuals who excel in administration and possess an unwavering commitment to precision and detail. Your track record should showcase not only your adeptness in client service but also your dedication to delivering excellence. As a collaborative team player, you thrive in fostering positive relationships and contribute meaningfully to collective goals. Your communication prowess- written and verbal -shines through in your ability to engage effectively with diverse stakeholders. 

You will also have:

• A relevant degree and/or equivalent combination of relevant experience and/or education/training
• Excellent computer skills, particularly in databases and the suite of Microsoft applications.
• Excellent organisation skills, with a proven ability to successfully manage multiple tasks simultaneously.
• Demonstrated ability to contribute towards problem solving, and the ability to think flexibly and review processes for continuous improvement.

For further information regarding responsibilities and requirements please refer to the attached PD.

This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your new team – Student and Scholarly Services 
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.

What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!

The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn .   

Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity.  First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.

For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring

Join Us!
If you feel this role is right for you, please apply with the following documents: 

• Resume
• Cover Letter outlining your interest and experience

Please note that you are not required to respond to the selection criteria in the Position Description.

If you have any questions regarding the recruitment process, please feel free to contact Maddison Ryan via email at [email protected] , ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.

If you have any particular questions regarding the job please follow the contact details listed on the Position Description.

Position Description