Admissions Advisors and Admissions Support Officer

Student Services is the student administration centre of Curtin University, providing and coordinating administrative services to support both staff and students. Under the Student Management work area, the Admissions Office ensures the University selects the best students for its courses in an equitable, accountable and transparent manner.

We are currently searching for multiple Admissions Advisors to join the fast-paced and dynamic team of superstars. As an Admission Advisor, you will undertake the evaluation and assessment of applications for Admission and recognition of prior learning. You can look forward to working amongst a driven and close-knit team, supporting applicants gain entry into their desired course or pathway solution.

• Evaluate applications for entry to courses offered by the University.
• Assess national and overseas qualifications in line with University policies.
• Maintain knowledge and provide advice on course entry requirements, alternative solutions and pathway courses for applicants who not yet qualify for admission into their desired course.
• Provide a customer focused, quality evaluation and advisory service to all stakeholders on Admission requirements.
• Undertake projects required to maintain and improve pathways, our application systems and processes.

• A personable and friendly disposition, with demonstrated experience in delivering high quality customer service.
• Great organisational skills and attention to detail.
• Proven ability to interpret and apply your expertise in line with policy, procedures and guidelines.
• Accuracy in data entry, information retrieval and excellent computer skills.
• No reservations about being part of a supportive team which thrives on meeting goals and deadlines.

As an Admissions Support Officer, you will be the friendly face and knowledgeable guide for applicants seeking admission to our esteemed institution. You will provide excellent customer service by answering inquiries and assisting with application procedures. You'll also play a vital role in supporting the evaluation and processing of applications, ensuring a smooth and efficient admissions process.

• Provide evaluation, advisory services, and guidance on admissions, qualifications, and Credit for Recognised Learning procedures.
• Conduct initial application scrutiny and request additional information when needed.
• Generate official communications, including offer letters, for qualified applicants.
• Assess admissions applications based on guidelines, meet turnaround times, and maintain knowledge of university courses and entry requirements.

• Strong commitment to customer service and helping individuals achieve their educational goals.
• Excellent organizational and time-management skills.
• Exceptional written and verbal communication abilities.
• Attention to detail and accuracy in record-keeping.
• Ability to adapt to changing priorities and work in a fast-paced environment.

You will require current work rights in Australia that match the tenure of these roles.

To learn more about this opportunity, please contact 

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Our staff are an energetic, dedicated team of academics and professionals working together to provide Australia and the world with quality graduates and innovative research. Curtin is a friendly place where integrity, respect for one another, courage, excellence, and impact are a part of everyday life.

Our vibrant Bentley campus includes a gym, childcare, medical centre, art gallery, hotel, endless food options including a supermarket, beautiful gardens, end-of-trip facilities, accessible parking, and excellent public transport connections.

• Global Excellence: Curtin University proudly stands among the top one percent of global universities according to the ARWU 2023 rankings.
• Adaptable Work Environment: Embrace flexibility with a role based at our Bentley campus. Our Talent Acquisition team enjoys a blend of remote work (2 days a week) and the option to work from our Midland or St Georges Terrace offices on occasion for a change of scenery.
• Rewards Beyond Salary: Enjoy the perks of a generous superannuation contribution (17%) and customisable salary packaging benefits through Paywise.
• Time Well-Spent: Experience the added value of 17.5% Leave Loading, with the option to be paid out or taken as additional leave. Benefit from Parental Leave (26 weeks for the primary caregiver), Annual Leave (20 days), Personal Leave (14 days), Curtin University Leave (2 days), Study Leave, and Community Service Leave. Plus, access to Long Service Leave after 7 years of continuous service (65 days/13-week entitlement for full-time staff).
• Recognition for Prior Service: Curtin recognises prior service for long service leave purposes. New Curtin employees may be* eligible if they have worked for an Australian University, public service or other recognised institution.
• Health and Wellness: Our on-campus Medical Centre prioritises Curtin staff and students. Join Curtin's Healthy Lifestyle Program, with up to 2 hours per week of paid time off to engage in University-approved healthy lifestyle activities. Explore Curtin’s wellbeing locations at https://tinyurl.com/mtyf3vad

Please provide a cover letter and your CV to allow us to assess your suitability for this role.
To view a copy of the Position Description, please copy and paste the following links into your web browser.
Admission Advisors - https://tinyurl.com/mt7f8ru5
Admissions Support Officer - https://tinyurl.com/mrxb56m2
Applications close: 1:00pm AWST, Tuesday 02 April 2024.
Applicants should note that prior to appointment, any offer of employment is subject to completion of National Police Records checks, and background, integrity, and reference checks to Curtin’s satisfaction. At Curtin, we are committed to being a Child Safe organisation and this position may also require you to have a current Working With Children Check.
If you have any queries in relation to this application process, please contact our careers team on 08 9266 9000 (option 3,1) and quoting the Job Reference.
Please note we are not accepting applications from recruitment agencies at this time.