Academic Services Officer (Teaching) (HEO 4)

• Open to Australian Aboriginal Peoples and UniSA employees only
• Full-time, continuing position based in Education Futures at the Mawson Lakes campus
• Salary commencement: $70,476 (plus 17% superannuation)

About the Role

Academic Service Officers are a key point of student support and are responsible for communication with students and associated educational administration activities at all points of the student life cycle. This ASO role is responsible for undertaking administrative activities associated with the delivery of the Academic Unit’s programs and its research activities.

About UniSA Education

At UniSA Education Futures, we develop education professionals who will play a crucial role in the learning and development of children, young people and adults. Our research contributes to innovation in education and preparation for learning, supporting and informing new approaches to practice in the ever-evolving education sector.

Core Responsibilities 

• Undertake administration activities to support the delivery of the Academic Unit’s programs and courses in consultation with key stakeholders
• Undertake the timetabling function for assigned program/s within the Academic Unit in consultation with program directors and course coordinators to ensure planning timeframes are met. 
• Provide information and support to key stakeholders on matters relating to the interpretation and application of the University’s policies and procedures relating to program and course development and to assist with student enquiries
• Use the University’s information systems to access, retrieve and interpret data to generate reports and documentation to respond to staff, student and key stakeholder queries and requests
• Provide administrative support to the Dean of Research, General Manager, Team Leader and research students as required

• Previous experience working in an administrative role in a team-based service environment
• Written and verbal communication skills including preparation of written materials and experience in liaising with people at all levels
• Experience in the interpretation and application of policies and procedures
• Organisational and time management skills to manage multiple priorities under broad direction
• Experience in using information systems and analysing data to generate reports

Getting a great job working with the best is just the start. UniSA rewards its staff with a wide variety of benefits such as: 

• Access to great personal development opportunities 
• Generous superannuation contributions of 17% 
• Flexible working conditions 
• A range of salary packaging options, including vehicle leasing, laptops and car parking fees 
• Staff study support 
• Various on-site services available at our campuses which may include on-site gym membership 
• A variety of leave arrangements

The online application form will list the specific selection criteria that you need to address.  

Please address your cover letter to Amra Delibasic, Consultant: Recruitment Central.  For further information about the position or the recruitment process, please contact UniSA Recruitment Central on +61 8 8302 1700 or via email at [email protected] using job reference number 5875. 

Applications close: 11.30pm Wednesday 21 February 2024

To be eligible to apply for internal positions, you must either identify as an Australian Aboriginal Person, or be a current UniSA continuing, fixed-term or casual staff member at the time the position is advertised and have the legal right to work in Australia for the term of the appointment.

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Applications must be lodged online, please note UniSA does not accept applications via email.

UniSA is committed to developing a diverse workforce and a constructive enterprising culture in which everyone can thrive.

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